TBelong — on the Telstra network

Belong Plans at Mobiz

Belong is Telstra’s low-cost brand, running on parts of the Telstra 4G and 5G networks with simple month-to-month mobile plans (5G included on every mobile plan with a compatible device) and NBN home internet. We set both up in store and explain where Belong differs from a retail Telstra plan. Availability and pricing are confirmed in store.

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Belong at Mobiz

Simpler, cheaper plans with the Telstra network behind them

Belong is Telstra’s low-cost brand: fewer bells and whistles, month-to-month pricing, and 5G on every mobile plan with speed caps that keep the price down. It suits light and moderate users, second phones and kids phones. We go through the caps and coverage with you before you switch.

1

Belong mobile plans

Month-to-month SIM only plans with unlimited standard national talk and text. Belong is owned by Telstra and runs on parts of the Telstra 4G and 5G networks, so 5G is included on every plan with a compatible device — with download speeds capped depending on the plan you choose.

What we do in store
5G included on all plans, speed caps apply
Unlimited standard national talk and text
Month to month, no early termination fees
2

Data rollover and gifting

Keep your unused data when you pay on time, and share data with other Belong mobile and data customers. If you do go over your allowance Belong does not charge excess — your speed is capped at 1Mbps, and you can buy extra full-speed data if you need it.

What we do in store
Unused data kept when you pay on time
Data gifting to other Belong customers
No excess charges, speed capped instead
3

International calls and roaming

Unlimited standard international calls and texts to 30 destinations are available as an add-on, and are already included on the largest SIM only plan. Roaming is sold as a separate pack covering data, minutes and texts across more than 45 destinations for a fixed period.

What we do in store
International pack for 30 destinations
Included on the largest SIM only plan
Roaming packs for overseas travel
4

Belong NBN home internet

NBN home internet with no lock-in contract — Belong’s straightforward option for home. We check which NBN technology reaches your address and recommend a speed tier based on how many people are streaming or working at once. If NBN is not the right fit, ask us in store about Telstra 5G home internet options. Note that data-only mobile plans do not roll over unused data the way the mobile plans do.

What we do in store
NBN availability check at your address
Speed tier matched to your household
No lock-in contract — set up in store
5

Switching to Belong

Bring your current bill and photo ID. We compare what you pay now against the Belong tiers, activate the eSIM or SIM, port your number and test the service before you leave. You can change plan or data allowance once per payment cycle, taking effect at your next cycle.

What we do in store
Bring your last bill and photo ID
eSIM activation and porting in store
One plan change per payment cycle

Why set up your plan with Mobiz

Advice from people in store

Bring your last bill. We look at what you actually use before recommending anything.

Authorised Telstra partner

Genuine mobile, home internet and broadband services, with support if something goes wrong.

Set up before you leave

SIM installed, number ported, email and apps working. No calls to a support line.

Repairs under the same roof

Phone, tablet and laptop repairs at our store, so one visit covers it.

Plan availability, inclusions and pricing are confirmed in store on the day. Coverage and speeds depend on your address, your device and network traffic.

Our Store

Come In And Talk It Through

Our store, open seven days. Call ahead or walk in — no appointment needed to discuss plans.

FAQs

Frequently asked questions

Do you offer same-day phone repairs?

Yes — most screen and battery repairs are completed the same day at our store, often within an hour.

Can you set up Telstra, Belong or Boost plans in store?

Absolutely. As a Telstra partner we activate SIMs, port numbers and walk you through the plan before you leave.

Do you repair brands other than Apple?

We repair iPhone, Samsung, Google Pixel, Xiaomi, OPPO, Motorola and more, plus tablets and many laptops.