TOfficial Telstra Partner

Telstra Plans & Services at Mobiz

As an authorised Telstra partner we sell and set up Telstra services in store — Upfront mobile plans with 5G where covered, prepaid, NBN and 5G home internet, mobile broadband and devices — with staff who will walk you through what each one covers. Plan details and pricing are confirmed in store.

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Telstra at Mobiz

What we can set up for you on the Telstra network

Telstra has the widest mobile coverage in Australia. Which service suits you depends on how much data you use, whether you need NBN or 5G home internet, whether you are bringing your own phone, and whether you want a monthly Upfront plan or prepaid. Here is what we handle in store.

1

Telstra Upfront mobile plans

Month-to-month plans paid upfront by AutoPay, with a choice of data tiers and 5G on compatible devices where Telstra 5G coverage is available. Every tier includes unlimited standard national talk and text, 30 minutes of calls to standard international numbers and unlimited international SMS and MMS. Go over your data and you are not charged excess — your speed is capped at 1.5Mbps instead.

What we do in store
5G where coverage and your device allow
No excess data charges in Australia
30 international minutes on every tier
Cancel or change plans at any time
2

SIM only, eSIM and porting

If you already have a phone, a SIM only Upfront plan keeps it simple — no device contract and nothing to lock into. We supply an eSIM or physical SIM, port your existing number and check the service is live before you leave the store.

What we do in store
eSIM or physical SIM
Existing number ported in store
Change tiers or cancel with no exit fee
3

Telstra Pre-Paid

Prepaid on the Telstra Mobile Network with no account application and no bill. You recharge when you like and inclusions depend on the recharge you choose, so we go through the data, expiry and international inclusions with you before you activate.

What we do in store
No bill and no credit application
Inclusions vary by recharge — we explain them
Recharge in store or from the app
4

Home internet — NBN and 5G

NBN home internet and 5G home internet options for streaming, gaming and working from home. As a Telstra partner we check what is available at your address first — the technology and speeds your connection can reach decide what you can take up — and the Telstra Smart Modem includes mobile backup while you wait for connection or during an outage. We set the modem up in store; plan details and pricing are confirmed on the day.

What we do in store
NBN and 5G availability check at your address
Mobile backup via the Telstra Smart Modem
Modem and setup handled in store
5

Mobile broadband and data plans

A separate Upfront Data Plan for a tablet, laptop or hotspot — useful for travel, work vehicles or as a backup connection. On an Essential or Premium mobile plan you can add up to five bundle plans, which is usually the cheaper way to connect extra devices.

What we do in store
Data-only SIMs for tablets and hotspots
Up to 5 bundle plans on Essential or Premium
Capped at 1.5Mbps after your allowance, no excess fees
6

Phones and devices

Buy a handset outright or on a device payment contract, then pair it with whichever plan suits you. We set the phone up in store and transfer your data across from your old device. If you cancel a device contract early the remaining repayments fall due in full, and we make sure that is clear before you sign.

What we do in store
Outright or device payment options
Data transferred from your old phone
Contract terms explained before you commit

Why set up your plan with Mobiz

Advice from people in store

Bring your last bill. We look at what you actually use before recommending anything.

Authorised Telstra partner

Genuine mobile, home internet and broadband services, with support if something goes wrong.

Set up before you leave

SIM installed, number ported, email and apps working. No calls to a support line.

Repairs under the same roof

Phone, tablet and laptop repairs at our store, so one visit covers it.

Plan availability, inclusions and pricing are confirmed in store on the day. Coverage and speeds depend on your address, your device and network traffic.

Our Store

Come In And Talk It Through

Our store, open seven days. Call ahead or walk in — no appointment needed to discuss plans.

FAQs

Frequently asked questions

Do you offer same-day phone repairs?

Yes — most screen and battery repairs are completed the same day at our store, often within an hour.

Can you set up Telstra, Belong or Boost plans in store?

Absolutely. As a Telstra partner we activate SIMs, port numbers and walk you through the plan before you leave.

Do you repair brands other than Apple?

We repair iPhone, Samsung, Google Pixel, Xiaomi, OPPO, Motorola and more, plus tablets and many laptops.